
Have Questions?
Browse our FAQs and policies below. If you still have questions, don't hesitate to reach out!
Common Questions, Answered.
General Orders

What is your shipping policy?
Free shipping on orders above $150
All orders will ship via UPS Ground (3-5 business days)
No shipping outside of the US at this time.
**Made to order products, while not custom, will have a 3-6 week lead time.
What is your return policy?
New and unused products can be returned within 30 with tags still attached
Ready to ship patches are not returnable if not in original packaging
Customers will be responsible for paying return shipping
Common questions, answered.
Custom Orders

What is the timeline for custom orders?
Custom products & embroidery orders have a 3-6 week turnaround time (not including shipping).
This timeline will depend on the scale of the project and provided at time of order.
What is your shipping policy?
Free shipping on orders above $150.
All orders will ship via UPS Ground (3-5 business days).
No shipping outside of the US at this time.
What is your return policy?
All custom products are final sale, returns will not be accepted.
Custom hem lengths are considered a custom product and cannot be returned.